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Terra Shuttle serving Los Cabos International Airport (SJD)
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Airport Rides
Advanced reservations to and from the airport for stress-free travel.
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Around Town
Upfront pricing, always. Rides from anywhere, to anywhere.
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Hourly
Available when and where you need us, for as long as you need us.
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Los Cabos ride choices
Shared ride
Popular with solo travelers, small groups and spending-savvy vacationers
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Express ride
Perfect for families, large groups and anyone who wants to maximize their vacation time
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Your ride, your way
With beautiful beaches and booming nightlife, Los Cabos gives travelers plenty to do and see. If you're hoping to experience everything Cabo has to offer, you shouldn't spend a single moment worrying about airport transportation.
At SuperShuttle in Los Cabos, we know every great vacation starts with stress-free transportation. When you book one of our Los Cabos airport shuttles ahead of time, you'll get transportation that suits your needs without the uncertainty of finding transport once you arrive.
Choose to ride your way with SuperShuttle and start your vacation off right!
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Airports we serve in Los Cabos
Once you get your luggage and pass through Customs please go outside the building of the airport. Make sure to contact the staff of SuperShuttle Express located at the exit of each terminal holding a sign with the logo of “SuperShuttle Express”. In case that you don’t find anyone of the staff, please call to (998) 241 6773 Reservations number. T1 Outside, T2 Slot Number 6
What to expect
Curbside service
Every aspect of your Los Cabos vacation should be as stress-free as possible. At SuperShuttle Express of Los Cabos, we pick up and drop off passengers right at the airport terminal curb, so you won't need to walk to a parking lot or leave the airport to find your ride.
Safe rides
When choosing a Los Cabos airport shuttle service, safety should be your top priority. At SuperShuttle Express, we value your safety and security as much as you do. Our trained and experienced drivers work hard to create a secure experience for their passengers.
On-time arrival
Whether you book a shared ride or express shuttle, you can count on us to get you to your destination on time. We plan our pickup times with traffic and demand in mind, so you can relax knowing you'll arrive with time to spare before your flight.
Check out some of our frequently asked questions
How do I get a quote?
To get a quote, visit our Fare Quote tool located on the top of our home page, on our mobile apps or call our Customer Care Center at 1 800BLUE VAN (258-3826). Pricing is subject to change without notice at any point between quote request and final booking.
How much should I tip?
The amount of tip provided to the driver is generally at the discretion of the passenger. In most cases and for convenience, a default 18% tip will be added to the base fare and is clearly displayed in the payment details on the checkout page. Should a passenger decide to customize the tip percentage, they can do so by editing the tip prior to booking the reservation. In certain markets an “inclusive gratuity” is added automatically and displayed as a separate charge item on the checkout page. In all cases the driver receives the tip amount.
Can I use a Voucher?
Unfortunately, SuperShuttle Express and ExecuCar do not accept any vouchers at this time.
How do I cancel my reservation?
We understand your travel plans may change, so we offer a very simple cancellation policy. Regardless of whether you made your reservation online, via mobile app, or by dialing our 800 number, just give us 24 hours’ notice prior to your pickup time and we will give you a full refund. We recommend canceling online at Manage Trip.
SuperShuttle Express and ExecuCar are unable to refund payment if cancelled with less than 24 hours’ notice prior to pick up time or in the event of a no-show. Credit card refunds are submitted to the financial institution within 1 business day, but it may take several days to be reflected on your statement; please check with your financial institution for more information. View the complete Cancellation policy here Terms and Conditions.
Click Manage Trip to cancel a reservation. Please have your confirmation number, and last name, phone, or zip code available.
How do I earn frequent flyer rewards?
Unfortunately, SuperShuttle Express and ExecuCar does not provide frequent flyer rewards. We hope to have our own rewards program in the future.
How do I get an email confirmation or a receipt?
Please visit Manage Trip. Please have your confirmation number, and last name, phone, or zip code available.
Do you have an international toll-free number?
We do not currently offer an international toll-free number for international travelers. Instead, we offer 24-7 online booking options. Customers calling from an international number can dial 1-520-216-4657. Customers are also welcomed to call our toll-free line using a landline phone while stateside. (1 800 BLUE VAN (258-3826)). If for any reason you need to call us from outside of the U.S., we are not responsible for phone and SMS fees that may result.
Luggage Restrictions
Our luggage policy is outlined by the type of service you are requesting. When making your purchase carefully review the luggage restriction which complies with the luggage capacity of the vehicle. Bringing excessive or oversized luggage may result in an inability to provide service or additional cost by having to order an addition vehicle.
As a rule of thumb, luggage is oversized if it exceeds 50 pounds, the total dimension for your checked bag exceeds 80 inches when adding length, width, and height, or if you’ll be carrying a surfboard, pet crate, skis or other large items, please click here to learn more about what’s permitted and related fees Terms and Conditions. For needs outside of those listed, please contact customer care.
How many stops will the SuperShuttle Shared Ride Van make?
This all depends on the type of service you book. SuperShuttle Express and ExecuCar are both direct service, meaning no additional stops will be made between the airport and your drop off or pick up location. Should you choose the shared ride service, the number of stops made varies from city to city and is based on population density and vehicle size. Since rides are grouped geographically, stops are likely to be in quick succession due to higher density. For areas that are more spread out, smaller vans and fewer stops are likely but will also be more spread out in time and distance. Number of stops will also vary upon time of day, time of year, and the number of passengers going to or from your area.
Car Seats
Our providers do not provide car seats.
If federal, state, or local law requires your child be secured in a child safety seat, please bring one. We do not provide child safety seats and likely will not be able to provide service without one.
How many people can fit into a shared ride vehicle?
Vehicle capacity varies by service provided and location and are clearly described by vehicle type at the time you make your reservation.
Pets and Service Animals
Our policy regarding the transport of animals is designed to ensure adequate space for the kennel(s), your baggage, and the baggage of other passengers in our vans. All animals – excluding service animals – must be kenneled to board the vehicle. Kennel guidelines are as follows:
- Less than 25 pounds: Lap carrier permitted.
- More than 25 pounds: MUST be reserved as Exclusive (Private) Van
Per ADA requirements, the restrictions above do not affect Service Animals. For more information on Service Animals and Accessible Service, click here Terms and Conditions. Travelers with pet allergies are advised that other passengers on your vehicle maybe traveling with a pet or service animal.
What does ride at your own risk mean?
In a nutshell, riding at your own risk means that you have booked with a pickup time outside of those times recommended by our system to ensure timely arrival. For customers booking pickup later than the recommended times, SuperShuttle is not responsible for fees resulting from a missed flight. For more information on riding at your own risk, click here.
Lost and Found
If an item is lost or left behind while using our service, we recommend calling the service provider identified on your confirmation page. You can also call the driver direct should you have their number. In the case you cannot get in contact with the provider, you should submit a claim on our web site and click on the “contact us” button located at the bottom of the page. Be prepared to include as much information as possible including your confirmation number and city to have your concern resolved quickly.
We are not responsible for lost or damaged belongings. To review our terms of service, click Terms and Conditions. For tips on keeping your belongings safe while traveling, click here.
How do I file a customer service concern?
The best way to file a customer service concern is to go to our web site and click on the “contact us” button located at the bottom of the page. Be prepared to include as much information as possible including your confirmation number to have your concern resolved quickly.
How old must I be to travel alone?
Children under the age of 16 years old must be accompanied by an adult.
I filed feedback to customer service. When will I hear from them?
Customer Care responds to feedback reports for reservations in the US within 3 to5 business days. If for any reason you have not heard back regarding your inquiry, please contact Customer Care using the information on our Contact page.
How do I find you at the airport?
Arrival instruction vary by airport and service type. Your driver will normally call or text you or you’ll receive a text with arrival instructions with a contact number. If you reserved “Meet and Greet” service, the driver will normally meet you in baggage claim.
Detailed instructions on how to connect with your ride are included in your conformation along with a phone number from the service provider in that market. You can also review the web site for further information.
If you have not received an email confirmation for your reservation, you can request one here Manage Trip or if you have further questions, please call Customer Care at 1-800-258-3826, 24 hours a day, for further assistance.
Forgot Password
The login page contains “forgot password” link with instructions on how to reset your password.
What is the difference between a SuperShuttle shared ride and SuperShuttle Express?
SuperShuttle shared ride will be making multiple stops on the way to your destination. SuperShuttle Express is a direct ride to/from the airport. The vehicle type used in SuperShuttle express is not guaranteed and could be a van, minivan, taxi, car, sedan, or SUV.
Is my information secure?
Yes. Keeping your personal information and any credit card information secure and confidential is one of our most important responsibilities. Any information that is exchanged between your computer and our server during our web-based reservation process is SSL 128-bit encrypted. This can be verified by the following methods:
The URL should begin with “https.” This indicates a secure connection.
Does SuperShuttle Express and ExecuCar have a privacy policy?
SuperShuttle Express and ExecuCar do have an online Privacy Policy. You can view it here “Terms and Conditions”.
Can I use an account?
In most markets, direct billing is not available. However, in certain situations and depending on frequency and volume of use it may be possible to provide a credit card to cover all expenses for a group. The credit card would be charged immediately after the group transportation is provided or weekly, depending on whichever comes first. You will need to call the individual market for further details and availability.
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FAQs
Can Uber drop off at Los Cabos Airport? ›
Cabo Airport Uber Service
Uber is illegal in Los Cabos and although may be operating, Uber is not allowed at the Los Cabos Airport. Your Uber app will work in Los Cabos however, please be aware at Los Cabos Airport Uber vehicles are only able to pick you up outside the Airport grounds near the main highway.
Ubers charge around US$25-US$40 for a one-way ride. Unfortunately, it is difficult to get an Uber at Los Cabos Airport.
How much is airport transfer in Cabo San Lucas? ›A taxi from the international or SJD airport to Cabo San Lucas will cost you a minimum of $80 USD. This cost covers up to 4 people. Each extra person is $20 p.p. If you're traveling as a couple, that cost is about double the price of a shared airport shuttle.
How do I get from airport to hotel in Cabo? ›The only direct transfer option from Cabo San Lucas airport to the hotels is a Cabo San Lucas airport taxi or private shuttle. The trip will take just 18 minutes to drop you at the door of your hotel and will cost around €80 ($1,800 MXN).
Is Uber reliable in Cabo? ›Beware! Uber Cabo, Lyft Cabo, and Other App-Transportation Services Aren't Legal, No Safe in Los Cabos or Cabo San Lucas or San Jose del Cabo Airport.
Does Lyft work in Cabo? ›Are Ubers Safe In Cabo? Rideshare networks like Uber and Lyft operate in Cabo San Lucas, but they are still very new. So far, there have been cases where travellers were inconvenienced during their trip due to traffic stop issues (mostly about licensing) and the animosity between Ubers and taxis.
Are taxis expensive in Los Cabos? ›Taxis are easy to find where ever you are traveling, although the price is usually high. Expect to pay $8-10 US to travel a mile in Cabo San Lucas or $35-40 US to travel from San Jose del Cabo to Cabo San Lucas. From the airport, expect to pay $80 US for a cab to Cabo San Lucas / Zone 3.
Do Cabo taxis take USD? ›Cabo San Lucas taxi tips
Cabo taxi drivers accept payments in both UDS and Mexican Pesos. However, they often inflate the exchange rate, so paying in USD will be more expensive.
You definitely do not need a car in Cabo San Lucas. There are many options for getting around the city and public transportation is easy and cheap. With that said, driving your own vehicle is certainly a convenience and it makes more sense if you find yourself traveling to areas that are not popular amongst tourists.
Should I bring dollars or pesos to Cabo? ›While most places in Cabo will accept USD, it is almost always better to just pay with pesos. It's confusing for many first-time Mexico visitors, but every store, restaurant, or bar can set their own rate of exchange.
Should I exchange money before I travel to Cabo? ›
Although dollars are generally accepted in various resort areas, we recommend using pesos during your visit to Cabo San Lucas. Remember to exchange some US dollars into pesos before leaving home for cab fare and tipping when you arrive.
Should I bring cash to Cabo? ›With cash, you're out of luck. Mexico's currency is the Peso. U.S. Dollars are widely accepted in Cabo, but expect bad exchange rates if you choose to use dollars. The peso is normally closer to 11 pesos to a dollar, but local merchants are likely to charge you 10 pesos to a dollar for purchasing their goods.
Do you tip shuttle drivers in Cabo? ›Tipping in Cabo San Lucas is expected when good service is provided to you. An average tip in Cabo is generally 10-20% of the total bill. If you encounter subpar service, tip closer to 10%.
How to get transportation from Los Cabos Airport? ›Options for getting to and from the airport include shared and private shuttles, car rentals, taxis, or a local bus. It is best to make your arrangements in advance. Taxi fares are typically twice the price traveling from the airport compared to traveling to the airport.
How do you get around Cabo without a car? ›Taxis or local buses are the easiest ways to get around Los Cabos without a car. Local buses run up and down the “Corridor” between Cabo and San José every 10 to 20 minutes for a handful of pesos – just flag them down. They will stop on the highway near most of the beaches on route if asked.
What is the best way to get around Cabo? ›The best way to get around Cabo San Lucas is on foot or by car. Sites are clustered within the downtown area, though some vacationers opt for a ride on the scenic water taxi to get from the downtown marina to the best beaches.
Do you tip Uber drivers in Cabo? ›The difference in price between traditional taxis and Ubers in Cabo is shocking. A taxi driver might tell you a ride is $20-30, and it will be only $2-3 on the Uber app. Tip: Since Ubers are so much less expensive than traditional taxis, be sure to tip your Uber drivers!
What should I be careful of in Cabo? ›- Not wearing expensive jewelry.
- Not flashing large amounts of cash.
- Not walking around alone at night.
- Not driving alone at night to unfamiliar places.
No — There is no Lyft in Mexico. Besides Uber, you can use DiDi for ride-shares in Cabo.
How much money should I take to Cabo? ›Daily Expenses & Cost Of Living In Cabo, Mexico
Budgetyourtrip.com calculates that visitors need to spend around $95 per day while on vacation in Cabo. That is an average daily price derived from other visitors. They state that travelers tend to spend around $38 per day on meals and $18 for local transportation.
Can you tip in U.S. dollars in Cabo? ›
Dollars or pesos? In most tourist areas in Mexico, it is acceptable to tip in either pesos or dollars, though pesos are more practical for the person being tipped. If you do tip in dollars, be sure to only tip using notes and not coins as coins cannot be exchanged.
How much do you tip in Cabo San Lucas? ›To show your appreciation for the meal, tip your server around 15%. Raise that up to 20% if you were wowed. Note that some establishments automatically charge a service fee, so keep an eye out so that you don't tip twice. Bartenders should get 20 pesos (US$1) per drink or 10–15% of the total bill.
Can you use your phone in Cabo? ›Mobile Phones
Mobile service in Los Cabos and Baja is spotty; there's essentially one provider, Mexican Telcel, and little coverage outside of towns and resort areas, which means if you break down on the highway, you may not be able to make calls.
While driving in Los Cabos for tourists can sound intimidating, it's surprisingly simple and can open up a whole new side of Cabo to you. While you might wonder is it safe to drive in Los Cabos, you'll find it easier than you expect and safer than you would have thought to enjoy a car rental.
Is it safe to drive a rental car in Cabo San Lucas? ›Driving in Cabo is generally considered safe, and getting rental cars in Cabo San Lucas is usually a simple, hassle-free process. For the sake of convenience, just pick your rental up at Cabo International Airport when you fly in, as it has plenty of international and local agencies on site.
Can I use my debit card in Cabo? ›In Los Cabos, most businesses accept credit cards, debit cards, and American cash, but not all of them accept American Express. So it's just a matter of asking first to avoid inconvenience. It is also a good idea to exchange some of your U.S. dollars for pesos before you fly to Mexico, just to be prepared.
Can you swim in the ocean at Cabo? ›Yes, but only in certain beaches designated for swimming. Some beaches in Cabo are dangerous, so we have put together a list of the favorite swimmable beaches that make Cabo a great destination for beach lovers.
What is the cheapest time to travel to Cabo? ›Summer and fall are considered the low tourist season in Cabo San Lucas, which makes it the cheapest time to visit Cabo. While more travelers come in the winter to escape frigid northern winds, fewer visit Cabo when the weather heats up in the summer and when the rains come in the fall.
How much is $1 US in Mexico? ›1 USD = 18.342382 MXN Feb 23, 2023 06:40 UTC
The currency converter below is easy to use and the currency rates are updated frequently.
- Book Your Transportation from the Airport in Advance. ...
- Hang On To Your Mexico Tourist Card. ...
- Bring Plenty of US Cash to Use. ...
- Don't Do All Inclusive. ...
- Always Do a Food Tour on the First Night You're in a New Place. ...
- Explore the Local Side of Cabo San Lucas.
Is there a difference between Los Cabos and Cabo San Lucas? ›
When it comes to Los Cabos vs Cabo San Lucas, the main difference is what area they refer to. Los Cabos is the county that incorporates the two Cabos, San Jose del Cabo and Cabo San Lucas, as well as the 30 kilometers of shoreline between them. These two towns are both popular destinations along Mexico's west coast.
Is it OK to drink water in Cabo? ›Don't drink the water
It is not recommended to drink unfiltered tap water in Cabo San Lucas. Just to be safe, ask for bottled water and be wary of drinks with ice cubes.
Do I need a passport to travel to Cabo? A U.S. citizens traveling between the U.S. and Mexico by land or sea are required to present a valid passport.
What is the coldest month in Cabo San Lucas? ›July is the hottest month in Cabo san lucas with an average temperature of 30.45°C (87°F) and the coldest is January at 19°C (66°F) with the most daily sunshine hours at 12 in June.
Is $5 a good tip in Mexico? ›They depend upon those tips to live. If you're on a tour with a lot of people (20-100 people), each person should leave a tip of at least $5 U.S. (90 pesos). If you're on a tour with very few people (e.g., four people in your family), the group should leave a tip that is equivalent to 15-20% of the cost of the tour.
Is $20 a good tip in Mexico? ›In Mexico, every bellboy, chauffeur/driver, or valet parking person expects a tip of 20-50 pesos. Bartenders, waitresses/waiters, and housekeeping staff expect a tip of 15% of your bill, and housekeepers should be tipped about 50 pesos (or more) per day.
How much do you tip airport shuttle driver in Cabo? ›Welcome to Los Cabos International Airport
It's usually about the 10% if you are satisfied with the service, if you think the service was great you can leave the 15%, if the service was fantastic you can leave more than the 20% of the bill total.
Four days in Cabo are enough to make a fantastic vacation, but if you have an opportunity to stay longer in Los Cabos, we highly recommend going for it!
Why can't you get in the ocean at Cabo? ›Absolutely no swimming is allowed because the strong currents and powerful shore break is very dangerous. Lover's Beach (Playa de Amor) is located on the Sea of Cortez side near the famous stone arch (El Arco). The only access to this beach is by water taxi from the marina or Medano Beach.
What is the safest way to get around Cabo? ›- CERTIFIED DMC's. Most of the hotels and resorts have shuttles that you can use very inexpensively or for free. ...
- RENT A CAR. ...
- TAXI IN LOS CABOS. ...
- BUS STOP AT THE AIRPORT.
How is uber in Cabo San Lucas? ›
Uber is ILLEGAL IN CABO.
With this, tourists are being removed from Uber cars by officials being left stranded. As of the winter of 2023, there is still an aggressive conflict with Uber in Los Cabos, notably Cabo San Lucas. A shuttle from Cabo airport or private transfers is more affordable and safer in the long run.
Complete your plans today by reserving a ride with Uber in Los Cabos. Request a ride up to 30 days in advance, at any time and on any day of the year.